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AI Automation

Put AI to workon routine work

AI automation means connecting an AI model to your tools and your data so it can read, decide and act on everyday work. Your team stays in charge of the decisions that matter. I design, build and run these systems for businesses in the UK and Nigeria.

A small online shop owner relaxed at her desk while customer messages are handled
The observability dashboard that tracks how the OneNet support agent is doing

Proof

I use all of this in my own company

OneNet Servers runs on the same systems I build for clients. Customer support is handled by an AI agent with our staff behind it. About 98% of our new website was written with AI coding agents. Our customers build their own sites with Veeb.site, our AI website builder.

AI support agent98% agent-written websiteVeeb.site builder
Visit Veeb.site

What it means today

What AI automation looks like in 2026

It covers three kinds of system, and most businesses end up using more than one.

Assistants

Answer questions from your own documents and records.

At OneNetOneNet Servers' support agent answers customers from our help articles and hands the hard cases to staff.

Workflows

Move information between your tools without anyone copying and pasting.

For exampleAn enquiry form that creates the CRM record, sends the quote and books the call.

Agents

Carry out a task with several steps, using your tools, and report back.

For exampleAn agent that reads incoming invoices, matches them to orders and flags the ones that don't match.

Use cases

Where businesses are using it now

Customer support

Answers common questions at any hour, sorts tickets by urgency, drafts replies and hands the hard ones to a person with the history attached.

Running at OneNet

Sales and enquiries

Replies to new leads in minutes, asks the qualifying questions, books the call and updates the CRM.

WhatsApp and Telegram

Handles orders, bookings and status checks in the channels your customers already use.

Staff knowledge

Gives every employee one place to ask about policies, prices, procedures and past work.

Marketing and content

Drafts posts, product descriptions and emails in your voice, and builds a website from a short brief.

Running at OneNet

Private AI

Models that run on your own servers, for work where the data cannot leave your organisation.

Services

What I build

ReviewAutomation auditA review of how your team works, with a ranked list of what is worth automating first.
SupportTrained support assistantAn assistant trained on your documents, live on your website, WhatsApp or Telegram, with handover to your staff.
WorkflowsAI agent workflowsAgents connected to your CRM, billing, email and helpdesk, built with n8n and direct integrations.
InternalStaff assistantA private assistant over your internal documents, with access set by role.
CodingCoding assistant setupAI coding tools set up for your developers, with your codebase, standards and review process.
HostingPrivate and GPU hostingSelf-hosted models and GPU servers through OneNet Servers, for teams that want to run their own AI.

How pricing works

Where to start

Book an automation review
A one-off reviewAuditProcess mapping, a review of your tools and data, and a written plan of what to automate first.
Built and measuredPilotOne assistant or workflow, trained on your documents, tested with your team and measured.
Monthly careManagedMonitoring and improvements, a usage report and staff training for what is already running.

FAQs

Questions about AI automation

Will it replace my staff?

No. It takes the repeated work so your people can spend their time on customers and decisions.

Do I need technical staff to run it?

No. I set it up, train your team and can look after it each month.

Which tools does it connect to?

Common CRMs, helpdesks, email, accounting tools, WhatsApp and Telegram. If a tool has an API, it can usually be connected.

Is my data safe?

Your data stays under your control. Where it must not leave your organisation, I host the model on your own servers.

Find out what is worth automating

Book a free 20-minute call. Tell me how your team spends its week and I'll tell you where AI would save the most time.